It goes without saying that the ongoing COVID-19 pandemic has hit countries around the world hard,…
Although customer service is a cost center rather than a revenue generator, the quality of customer…
There are many advantages to the software as a service (SaaS) business model — lower costs,…
Running a successful software as a service (SaaS) company requires a forward-thinking approach, not only in…
Have you ever received a last-minute renewal notification email from a subscription software provider — after…
If you’ve ever researched customer relationship management (CRM) applications or systems, you’ve likely encountered your fair…
Imagine that you’re the co-founder and CEO of a startup that developed an app that makes…
Many B2B software as a service (SaaS) sales teams find themselves in a difficult position: Their…
Whether you’re about to implement a customer relationship management (CRM) system for the very first time,…