With extensive experience providing service to the manufacturing industry, VennScience’s team of Salesforce-certified consultants has the skill and expertise to better identify prospects, close more leads, deliver a truly exceptional customer experience, and build stronger customer relationships throughout the entire supply chain.
The manufacturing industry has, traditionally, prioritized processes over people. In this new, customer-first era, however, expecting customers to take a backseat to production is a surefire way to lose business, Manufacturers need to dedicate as much attention to strengthening their sales team as they do their assembly line, if not more.
Fortunately, Salesforce for Manufacturing makes this transition easier. This innovative solution leverages cutting-edge relationship management technology to improve the human side of your supply chain, from providing a holistic view of each individual customer via 360-degree customer profiles to identifying ways to expedite the customer service request and response process.
- Put a spotlight on collaboration. Enable more communication and collaboration between dealers and distributors through the centralized Accelerate Channel Management platform to enhance customer service, marketing, sales, and other essential business processes.
- Increase your first-time fix rate. The Deliver Intelligent Field Service solution provides field service technicians with real-time information about product usage, warranties, and more so that they can respond to service requests more quickly and efficiently.
- Transform the purchasing process. With the Streamline Parts Distribution solution, you can develop stronger, longer-lasting customer relationships by tailoring the commerce experience to each customer’s distinct needs and providing total visibility into order fulfillment and supply chain logistics via system integration.
Deploying Salesforce for Manufacturing is the first step towards transforming your manufacturing company into a customer-centric tour de force; working with an exceptional consulting firm to maximize the benefits of your Salesforce instance is the next.
With a combined 40+ years of experience implementing, designing, configuring, optimizing, and troubleshooting Salesforce solutions, the talented technologists and consultants at VennScience are proficient at helping our manufacturing clients craft a best-in-class customer experience. As a Salesforce-certified partner, our expertise enables us to provide our clients with a complete picture of who their customers are, what they want, and how to delight them at every stage of the supply chain.
If you’re looking to partner with a full-service Salesforce consultancy that possesses the knowledge, experience, and skills necessary to see your Salesforce project from start to finish, look no further — VennScience has you covered. We’re here to help.
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Portsmouth, NH 03801