Managed Services | VennScience

An Extension of Your Team

Your Salesforce journey doesn’t end at go-live, so why should your support services? With so many moving parts and pieces to account for, it can be a challenge to ensure that all of your platforms and services operate at optimal levels.

Consider VennScience an extension of your team. Our dedicated support professionals have the practical knowledge and hands-on expertise to quickly resolve technical issues, conceive of creative ways to overcome roadblocks, and better position your organization so you can focus on meeting business objectives. Our enablement services are specially designed to ensure your long-term success.

Best of all? We’re just an email, text message, or phone call away.

Here for the Long Haul

There When You Need Us

Whether you’re about to start a new project or just need a second opinion, expert support is just a phone call away.

Protect Your Investment

Even the most seasoned Salesforce administrators make mistakes — we’re here to ensure that those mistakes don’t cause disruptions in your business.

The Perfect Copilot

As the copilot on your Salesforce journey, it’s our mission to keep you on course and your destination in focus.

Scale Your Team

Whether you need our assistance for an hour, a day, or a year, we’re always here to augment your technology team.

Our Happy Clients

"We have partnered with VennScience on a number of projects that have impacted strategic areas of our business. VennScience has proven to not only be experts on the Salesforce platform, but also provide a very strong UX design team."

Chris Labianca Director of Business Systems

"Being a member of the Salesforce ecosystem ourselves, we were highly selective when choosing a partner to work with. VennScience has proven to be true experts. They have the experience to avoid the typical hurdles associated with technology projects and craft an exceptional experience for our customers and employees. We’re happy to have them by our side."

Christian Danish Vice President, Operations

"VennScience has been and continues to be a trusted Salesforce resource for Green Mountain Power. Our experience with their team, from sales to delivery, has met or exceeded our expectations."

Shelly Hendee IT Project Manager

"We have worked with the team at VennScience for a couple of years now. They were extremely knowledgeable, delivered on their commitments, and were easy to work with. I would recommend them highly if you have complex SF implementation/integration work to be done. "

Bob Gleason President & CEO

"Our experience with Venn Science was very positive. They were extremely knowledgeable and helpful throughout the implementation process. Their work was valuable in developing the new sales infrastructure and customizing the software to our own needs."

Jean Pelle Co-Founder

"We have used their technical acumen on a number of complex projects. Their scope of work has included projects involving multiple vendors, integrations, Salesforce as an identity provider, and many other pieces. They are incredibly thoughtful and efficient with their time. I wouldn't hesitate to recommend them."

Meghan Chan Director of Technology

"Our original SF.com instance was built internally in Classic mode. It covered the basics of the CRM we needed but as our use quickly matured, pricing, products were needed along with Pardot integration. Team Venn did it all plus upgraded us to Lightning adding even more ergonomic enhancements. Highly recommend. "

Rudy Nadilo President

"The level of communication between the partner and us is significantly amazing. Responses are usually within a few minutes if any problem arises. In addition, the custom work done for our platform has helped us move from a manual to automatic inventory committing process that cuts the task time from hours to mere minutes."

Yon Diaz Manager, Data & Analytics

There When You Need Us

No two projects are made alike; some are small and can be managed in-house, while others are significantly larger in scale and require third-party resources and expertise. Although we believe in setting our clients up to succeed by providing with the tools and best practices they need to maximize their Salesforce instance, if you need a second opinion, a helping hand, or are about to embark on a new Salesforce journey, we’re always ready to step in with expert support and supplementary resources.

Protect Your Investment

Disruptions to your key systems are productivity killers, jeopardizing business-critical operations and preventing end users from completing essential work. Outdated software systems also pose a serious problem because they contribute to organizational inefficiencies and inaccurate data.

We’re here to help your team navigate everything from minor tweaks to major updates, all while guaranteeing business continuity. Our proactive approach to managed services ensures that your Salesforce systems always run as intended, and that you get the greatest possible return on your investment.

The Perfect Copilot

Like a good copilot, we’re here to provide you with driving directions for your Salesforce instance. That means we’ll always be in the figurative passenger seat, ready to act as a sounding board for new ideas, to provide guidance for new projects, to keep current projects in scope, and to help you out of a tough situation should you ever find yourself in over your head.

Scale Your Team

Some projects are a bigger undertaking than others, and some might exceed your in-house technology team’s capabilities. As your second line of defense for all things Salesforce, we’re happy to let you take the lead — but we’ll be ready to step in and supplement your team, should you need us. If you encounter any challenge that’s too big to take on singlehandedly, that’s beyond your administrator’s skillset, or that your administrator simply doesn’t have the time to handle, just give us a call.

Extensive Salesforce Product Prowess

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Frequently Asked Questions

Is there a minimum commitment to work with your team?

No — you can use us as much or as little as you need. We’re here to help, no matter how big or small the task.

I already have an in-house administrator. Should I still consider managed services?

Yes; in fact, most of our clients have experienced administrators on their team. We handle more complex work and will work jointly with your in-house staff to keep your vision on track.

I have Salesforce’s Premiere Success Plan. Should I still consider managed services?

Yes; many of our clients have Premiere Success Plans. There’s a time and place for low-cost, break/fix solutions. That said, our clients enjoy the piece of mind of knowing that we’re there when they need us to provide expert guidance, both within the context of their organization and in the same timezone.

Who will be my point of contact for work requests?

One of our delivery team members will be responsible for managing your account; this includes ensuring that your organization is taken into consideration when our team evaluates ways to improve our clients’ Salesforce experiences.

It All Starts
With a Conversation

If you’re looking to partner with a full-service Salesforce consultancy that possesses the knowledge, experience, and skills necessary to see your Salesforce CRM implementation from start to finish, look no further — VennScience has you covered. We’re here to help.

Let's Talk